Your views really matter to us, because they help us continuously improve the quality of our services.
We will:
- Keep you informed
- Consult with you effectively
- Listen to what you have to say
- Provide a range of opportunities for you to get involved
- Develop an active partnership with you
What's in it for you?
- An opportunity to share your experiences and views and influence services
- Meet other tenants/residents to discuss local issues
- Attend free training and development sessions around tenant/resident involvement
- Claim out-of-pocket expenses for attending groups, meetings and events
How can you get involved?
We have developed a number of different ways for you to get actively involved with us in our work, if you wish to do so. They include:
- Tenant and resident groups
- Tenant and resident satisfaction surveys
- Newsletter planning
- Project working groups
- Tenant and resident workshops - training and development
- Planning social activities
- As a member of our Service Scrutiny Group, reviewing and suggesting improvements in the way we deliver services
- As a tenant representative on our board
As well as getting involved, we warmly welcome feedback on any aspect of our service, at any time. You can phone, write, email or visit us with your comments – click here for our contact details.